Privacy Policy

Established: June 1, 2026
Last revised: June 1, 2026

INTRIX, Inc. (hereinafter the "Company") recognizes that the protection of personal information and Specific Personal Information is a significant responsibility for the Company. Accordingly, based on our philosophy of personal information protection and the code of conduct we have established ourselves, we hereby declare that we will build a personal information protection management system in order to give concrete form to the policy set out below, and that, while constantly recognizing the latest trends in IT technology, changes in social demands, fluctuations in the business environment, and other such factors, we will work as a company-wide effort toward its continuous improvement.

• The Company shall acquire, use, and provide personal information appropriately in consideration of the content and scale of its business, and shall not handle personal information beyond the scope necessary to achieve the identified purposes of use. The Company shall also take measures to that end.
• The Company shall comply with laws and regulations, guidelines established by the national government, and other norms concerning the handling of personal information.
• In order to prevent risks such as leakage, loss, and damage of personal information, the Company shall establish rules and systems that implement reasonable safety measures and shall continuously improve them. In the event of an incident, the Company shall promptly take corrective measures.
• The Company shall respond promptly and in good faith to complaints and consultations regarding the handling of personal information.
• The Company shall review its personal information protection management system in a timely and appropriate manner in light of changes in the environment surrounding the Company and actual conditions, and shall pursue continuous improvement.

INTRIX, Inc.　CEO　Takashi Kiga

Handling of Personal Information

Purposes of Use of Personal Information

The Company uses the personal information it acquires for the purposes set out below.

(1) Customers' personal information

• Customers' personal information is used to provide services in the Company's internet utilization support business for B2B companies, to contact customers, for related after-sales services, and to inform customers of new products and new services.

(2) Personal information of individuals who have made inquiries or requested materials

• Personal information of individuals who make inquiries regarding any of the Company's businesses is used to respond to those inquiries.
• It is used to send materials that have been requested.

(3) Personal information of the Company's shareholders

• Personal information of the Company's shareholders is used for communication, the provision of various information, shareholder administration, and related and incidental operations.

(4) Personal information of job applicants

• It is used for recruitment screening and related communication.

(5) Information on the Company's employees

• It is used for human resources and labor management, business management, employee benefits, health management, security management, and similar purposes.

(6) Personal number information provided to us

• It is used for “social insurance procedures”, “tax processing”, and other matters specified by law.

Notification of Matters Concerning Retained Personal Data and Records of Provision to Third Parties

INTRIX, Inc. (hereinafter the "Company") hereby notifies you of the following matters concerning requests for disclosure, etc. of retained personal data (notification of purposes of use, disclosure, correction, addition, or deletion of content, suspension of use, erasure, and suspension of provision to third parties) and concerning requests for disclosure of records of provision to third parties.

1. Name and address of the Company, and name of the representative

Name: INTRIX, Inc.
Address: Gotenyama Trust Tower 9F, 4-7-35 Kitashinagawa, Shinagawa-ku, Tokyo 140-0001, Japan
Representative: President and Representative Director, Takashi Kiga

2. Personal Information Protection Manager

Position: Corporate IT Engineer, Corporate Management Department
Contact: https://www.intrix.co.jp/contact/

3. Purposes of use of retained personal data

(1) Customers' personal information acquired directly by the Company

• Customers' personal information is used to provide services in the Company's internet utilization support business for B2B companies, to contact customers, for related after-sales services, and to inform customers of new products and new services.

(2) Personal information of individuals who have made inquiries or requested materials

• Personal information of individuals who make inquiries regarding any of the Company's businesses is used to respond to those inquiries.
• It is used to send materials that have been requested.

(3) Personal information of the Company's shareholders

• Personal information of the Company's shareholders is used for communication, the provision of various information, shareholder administration, and related and incidental operations.

(4) Personal information of job applicants acquired directly by the Company

• It is used for recruitment screening and related communication.

(5) Information on the Company's employees

• It is used for human resources and labor management, business management, employee benefits, health management, security management, and similar purposes.

(6) Personal number information of the Company's employees and their dependents

• It is used for “social insurance procedures”, “tax processing”, and other matters specified by law.

4. Where to submit complaints regarding the handling of retained personal data

Inquiries regarding retained personal data are accepted at the following desk.

Gotenyama Trust Tower 9F, 4-7-35 Kitashinagawa, Shinagawa-ku, Tokyo 140-0001, Japan
INTRIX, Inc.　
Personal Information Inquiry Desk
Contact: https://www.intrix.co.jp/contact/

5. Certified personal information protection organization to which the Company belongs

The Company does not belong to any certified personal information protection organization.

6. Procedures for disclosure, etc.

If you wish to make a request for disclosure, etc., please contact the Personal Information Inquiry Desk indicated above. We will send you an explanation of the procedures required for the request and the necessary application documents.

7. Measures taken for the security management of retained personal data, etc.

The Company has established rules concerning the handling of personal information and Specific Personal Information and rules concerning safety measures, and takes the following measures.

(1) Formulation of a basic policy

• A policy on the handling of personal information is established as the Privacy Policy, thoroughly communicated within the Company, and published on our website so that it is available to the public.

(2) Development of rules for the handling of personal data

• For each stage — acquisition, use, storage, provision, and deletion or disposal — handling procedures for personal information, including handling methods, responsible officers and staff and their duties, are established and compiled as a set of rules that are communicated within the Company.

(3) Organizational security management measures

• Self-inspections of the status of the handling of personal information are conducted periodically, and internal audits are also conducted periodically from an impartial standpoint by other departments or outside parties.
• The employees who handle each item of personal information are restricted.

(4) Human security management measures

• Periodic training is provided to employees on points to note regarding the handling of personal information.
• Written pledges concerning confidentiality are obtained from employees.

(5) Physical security management measures

• Areas where personal information is handled are limited in order to prevent employees other than the staff in charge, and other persons without the necessary authority, from viewing personal information.
• Entry to and exit from areas where personal information is handled is controlled for employees.
• Personal information is stored in lockable cabinets or on servers with access restrictions.

(6) Technical security management measures

• Firewalls and other measures are introduced in order to prevent unauthorized external access to servers and similar equipment. Measures are also taken against malicious software such as computer viruses.
• The following measures are taken when personal information is transferred:
  • When a storage medium is transferred, a trackable delivery method is used, or the medium is handed over in person.
  • For the communication of electronic data, leakage countermeasures such as encryption are taken.

(7) Understanding of the external environment

When the Company handles personal data in a foreign country, it should analyze and understand the external environment concerned, ascertain the laws and regulations applicable in the relevant country, and take the necessary security management measures.